Sub-processors
Last updated 31 October 2026
The service providers Pixel Rank uses to run Scout Desk. Some are only used when a workspace turns the related feature on.
| Provider | Purpose | Location | Used |
|---|---|---|---|
| Supabase | Database, file storage, authentication and realtime updates | Australia (Sydney, ap-southeast-2) | Always |
| Vercel | Hosting the web application | Global edge network; functions in Sydney where available | Always |
| Resend | Sending and receiving email | As configured for our sending domain | Always |
| Stripe | Subscription billing and payments | United States and Australia | Always |
| Anthropic | AI features (Claude): summaries, reply drafts, triage and the AI agent | United States | Only when the workspace turns on AI features |
| Twilio | Phone calls, voicemail and SMS | United States and the region of the phone number | Only when the workspace connects voice or SMS |
| Meta Platforms | WhatsApp, Facebook Messenger and Instagram messages | United States and Ireland | Only when the workspace connects WhatsApp, Facebook or Instagram |
Changes to this list
We'll update this page before adding a new sub-processor and tell workspace owners about material changes. To be notified, email privacy@scout7.app.